Stripe Fulfillment Policy

Stripe credit card fulfillment policy:

Illuminatus Marketing Fulfillment Policy for Credit Card Payments via Stripe®

These policies will aid users determine how Illuminatus Marketing fulfills orders and payments made by credit card via the payment processor Stripe.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person on this website and compliant to the Company’s terms and conditions, either therein or in a separate written contract. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing laws of the State of North Carolina. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Fulfillment Policy

At Illuminatus Marketing, we ensure that the services we provide are satisfactory. Customer satisfaction is our utmost priority as we take all complaints about the services we render very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to the refunds for services purchased from our Company. Please read this Policy carefully to understand your rights and understand the requirements for the refund. Our services are billed in U.S. Dollars.

Delivery Policy

At Illuminatus Marketing, we provide digital marketing, website services, digital marketing audits, and local marketing services. We deliver our services to clients via electronic, telephonic and in person means pursuant to our client’s requests.

Refunds

Clients are only charged after the work is performed to their satisfaction. Therefore, there are no refunds. However, we will work to ensure customer satisfaction as best as possible.

Return Policy

This is not applicable.

Cancellation Policy

Clients are free to cancel appointments and the Illuminatus Marketing at any time with a 30 day notice. However, they are expected to pay for any work completed during the payment period.

How to make a complaint

If you are dissatisfied with the service provided to you, we ask you to please contact Michael Roper with any concerns. Refunds are issued at our discretion.

Service Contact Details For enquiries or comments regarding this Policy, customers may contact via phone: 828-612-1576, or by regular mail at 260 1st Ave NW, Suite 202, Hickory, NC 28601.